T-Mobile G1 Android smartphone lacks push for Google Apps?

By Julian Prokaza on Tue 30 September 2008

T-Mobile G1Thinking of using your brand-new T-Mobile G1 with your Google Apps email, contacts and calendar? Think again – the first Android-based smartphone only supports push email, contacts and calendar from "regular" Gmail accounts, not those based on the company's business-class services.

We noticed that none of the G1 demos that have appeared online show anything other than a Gmail account in use with it, so we dropped Google's press office a line to check it worked with the versions of their services which work with your own unique domain name. Read what it said after the cut...

Google's response?

"Apps aren't pushed to the device the same way Gmail is but the mobile version of Google Apps will work in the Android browser."

So there you have it: if you want to use your own domain and Google services with the G1, you'll need to do so through the browser. The other alternative will be to set up a separate Gmail account, and forward your Apps email to this, as well as sharing your Apps calendar with the Gmail one in order to get events pushed to the phone. Contacts is something you just may well be stuck without.

To say this is a big disappointment is an understatement. Essentially it means that business customers who are paying up to $50 per user per year will get a second-class service compared to those using the free, ad-supported Gmail.

Perhaps it's no surprise: virtually everything about the G1 screams "consumer" rather than "business". The phone lacks some of the enterprise-level features which iPhone, BlackBerry, Nokia and Windows Mobile all have, such as support for Exchange.

But we can't help thinking that Google is missing a trick here. After all, one of the things which is missing from the Google Apps feature set is push integration with mobiles, of the kind you get automatically with Exchange.

Of course, the G1 isn't out yet and there is still time for Google to implement support for Google Apps. Unless, of course, there is an "enterprise" version of the G1 waiting somewhere in the wings... in which case, we hope to see it sooner rather than later.

Comments


Comment 1
neutral
Scott 12:21 on 30 Sep 2008

It's an open platform. Just give it a little time. The goal is to stay under the radar before doing the smack down on the bigger players.

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Comment 2
neutral
Dan 13:30 on 30 Sep 2008

Yup - early adopters are going to find there's quite a bit missing from Android but, given its open source nature, those gaps should gradually get filled in. I'll be waiting to see how it fleshes out before switching.

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Comment 3
neutral
Manish 14:08 on 30 Sep 2008

Android phone has come out. Some how, I didn't see much fan fare.When it comes to enterprise platform, no one comes close to Blackberry. Be it, server side monitoring, provisioning, control, access, ?When you need user experience, iPhone leaves everyone behind by miles.The problem I am seeing with Android is: it is aiming for building a developer community. Even if Android succeeds in building the dev community, will that convert into mobile sales? Mostly not. There?s the glitch. Dev communities could make Linux succeed because there was consumption of what they were developing. They were addressing a need for low cost, feature rich, robust server.In mobiles, the experience is ?personal?. If there isn?t a corporate ruling, an individual will choose a phone based on his need, the feature set in the phone, its price, look and feel, ? Will the mobile buyer be affected by applications (for which Android is claiming to be a platform)? After a basic set of features like, camera, music, video, phone, contacts, GPS, Web, what more will he need? For every unmet need, the web browser will be able to fill the gap. Just at the device end alone, I don?t see any dire need for an application development platform and hence think that Android will find a difficult time finding adoption. Only if, Android creates a server side (enterprise class) ecosystem similar to Blackberry, will it be able to create space for it self. Otherwise, for mere phone features, people will always find options better than android. May be I am missing some thing, because generally Google takes fool proof steps. Would love to learn your thoughts.

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Comment 4
neutral
bigby 12:17 on 1 Oct 2008

The following is from the Google Apps Discussion Group--------------------------http://groups.google.com/group/enterprise-mobile/browse_thread/thread/a892432362362210?pli=1but basically...from: The Google Team to: chazdate: Tue, Sep 30, 2008 at 3:10 PMsubject: Re: Use of Google Apps service with T-Mobile G1?Hello Chaz,Thanks for your reply. Yes, they will work. Google Apps accounts andGmailwill be supported equally.Enjoy the new phone.Sincerely,AlexThe Google Apps Team

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Comment 5
neutral
Brandon 22:15 on 2 Oct 2008

As a long time subscriber to the Google Apps Premier service (Premier gives you access to email tech support) I had also sent off an inquiry about this as I want to get a G1. I received the same info mentioned above, that Google Apps logins would have duplicate functionality.Have always thought this site to be reliable, surprised the story hasn't been edited to reflect factual information...?

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Comment 6
neutral
Mike 05:04 on 22 Oct 2008

I just got my G1 and tried to set it up with my hosted domain on Google Apps. It won't accept that login and gives a message saying that a required application "cl." is missing.

I called Google Apps tech support and was told that I cannot use my Google Apps login, I must use a regular Gmail account. Not estimate from this person on when that feature would be available

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Comment 7
neutral
Julian Prokaza | registered | 58 posts 15:16 on 22 Oct 2008

Can you drop a line, Mike? editor (at) mobilecomputermag.co.uk.

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Comment 8
neutral
Kipling Inscore 18:55 on 23 Oct 2008

I and others had the "cl" problem as well. The most plausible explanation I've found is that "cl" means "calendar" but even if it's enabled for your domain, there was a server-side bug (fixed on 2008-10-22, same day you posted) that gave this error. If you try again it should work...unless there's also a caching bug, which I think there might be, in which case turn the phone on once without a SIM card, then with SIM card again and sign in.

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